Planning your adventure to Hanoi, Vietnam, and curious about what awaits you at our doorstep? We know you've got questions, and we're here to answer them all! From what our beds are like to how we can help you explore Vietnam, this FAQ guide is designed to give you a clear, honest look at what makes Rebel Rooster your perfect base in the heart of the Old Quarter. Let's dive into the details and prepare you for an unforgettable stay!
Q: Where is Rebel Rooster Hostel located?
A: Rebel Rooster Hostel is right in the heart of Hanoi's Old Quarter, on a quiet walking street. Our location is perfect for exploring on foot and super close to popular spots like Train Street and the Temple of Literature.
Q: Are the rooms and common areas clean?
A: Absolutely. Our hostel is consistently praised by guests for being brand new, spotless, neat, and tidy. Cleanliness is a top priority for us.
Q: How is the crew at Rebel Rooster?
A: Our crew is known for being extremely friendly, welcoming, supportive, and super helpful. We have international volunteers, local tour experts, and professional barmen, baristas, and chefs at Rebel. We take great care in offering top service and quality.
Q: What are the beds like?
A: Our beds are spacious and comfortable, featuring a bedside light, charging point, a shelf, and privacy curtains for your comfort. Guests often mention they're very soft and clean, making for a great rest after a long day.
Q: Do you offer breakfast?
A: Yes, a nice breakfast is included with your stay. Guests love our simple but delicious options like Pho or pancakes, plus a Vietnamese coffee or tea. We've also added options like eggs on toast.
Q: Can I meet other travelers here?
A: Definitely. We have a social atmosphere and great common areas that make it easy to meet fellow travelers and make new friends.
Q: What's unique about your hostel's access?
A: We use electronic wristbands that open your dorm room and personal locker. This system is super convenient and means you won't lose your key. You can also come back home at anytime, 24/7.
Q: Do you have lockers?
A: Yes, each bed is assigned a locker inside the dorm. It is tall enough to hold all your luggage, so the dorms stay neat, and you can rest assured all your goods are locked away safely.
Q: Is the hostel a quiet place inside the Old Quarter?
A: Surprisingly, yes. The hostel is very peaceful, even at night, thanks to its location on a quiet walking street.
Q: Are there food and drink options nearby?
A: You are surrounded by them. Our walking street is a food street full of amazing eateries and coffee shops, including a Michelin recommendation. Plus, we have a small bar with great cocktails.
Q: Can the hostel help with tours?
A: Yes, our crew can help you organize many tours, including Ha Giang Loop, Ninh Binh, Halong Bay, walking tours around Hanoi, and many more, often at good prices. Since the tour and the hostel in Ha Giang are part of the same company, we ensure a seamless experience.
Q: What about luggage storage?
A: Yes, we will gladly store your luggage safely at the hostel while you explore the city. This service is free for guests.
Q: Do you have a female-only dorm?
A: Yes, we do. Our female-only dorm features a lovely balcony and a private bathroom within the dorm.
Q: What are the check-in and check-out times?
A: Check-out is 12 noon, and check-in is 2 PM. Please let us know if you will be arriving late so that we can accommodate you. If you arrive earlier, you can rest and relax in our restaurant or upstairs layover lounge.
Q: Is there a deposit for towels and keys?
A: Yes, we require a 100k VND cash deposit for our fluffy towels and another 100k VND cash deposit for the room key/wristband. These are fully refundable upon return.
Q: What about air conditioning (AC) in the rooms?
A: The AC in the rooms is switched off between 12 noon and 6 PM. This encourages guests to head out and explore the vibrant city. During these hours, guests can still enjoy the air-conditioned reception area or the upstairs layover lounge.
Q: Do you offer an airport transfer?
A: Rebel Reception can arrange an airport transfer from Hanoi Noi Bai airport right to the hostel - fit for a VIP! Please contact us to book.
We hope this FAQ guide has answered all your burning questions and given you a clearer picture of the Rebel Rooster experience. Our dedicated crew, comfortable facilities, and comprehensive tour assistance are all here to ensure your time in Hanoi and beyond is seamless, safe, and full of incredible memories. If there's anything else you're wondering about, don't hesitate to reach out directly or simply
book your stay – we can't wait to welcome you to the rebellion!
