🔐 Privacy Policy
Effective Date: 1st June, 2025
At
Rebel Rooster Hostel, we value your privacy like we value a good night’s sleep—highly! This Privacy Policy explains how we collect, use, and protect your personal information when you book or stay with us.
1. Information We Collect
When you interact with us, we may collect the following types of information:
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Personal Details: Name, date of birth, nationality, ID/passport number.
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Contact Info: Email address, phone number.
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Booking Info: Dates of stay, room preference, payment details.
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Website Use: IP address, browser type, pages visited (via cookies or similar tech).
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Optional Details: Social media handles or preferences you voluntarily provide.
2. How We Use Your Information
We use your information to:
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Process bookings and payments
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Communicate important updates (e.g. confirmations, policy changes)
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Improve your experience and our services
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Comply with local legal or regulatory obligations
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Send occasional marketing emails (only if you opt in)
3. Sharing Your Information
We
do not sell your data. We may share limited data with:
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Trusted third-party service providers (e.g., payment processors, booking platforms)
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Government authorities, if legally required
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Other hostels in our network (with your consent, for onward bookings)
4. Data Storage & Security
Your personal data is stored securely and only accessed by authorized staff. We use encryption and follow industry best practices to keep your information safe.
5. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or deletion of your data
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Withdraw consent for marketing communications
6. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings via your browser.
7. Third-Party Links
We may link to third-party websites (like tour providers or booking engines). We are not responsible for their privacy practices, so we recommend reviewing their policies.
8. Policy Updates
We may update this policy from time to time. Major changes will be communicated on our website and/or via email if applicable.
9. Contact Us
Got questions or requests about your data? Contact our privacy team:
📧 rebelroosterhostel@gmail.com
📍 3C Tống Duy Tân, Hàng Bông ward, Hoàn Kiếm district, Hà Nội
📞 +84 325 325 396
Rebel Rooster Hostel – Crow loud, sleep proud, stay secure. 🐓
